Talk to a Lucine clinician

Grief Galaxy is a support program, not therapy. If your family needs more than it — for your teen, for you, or both — this reaches the Lucine Center’s grief clinicians directly. A real person calls you back. You don’t have to be sure; asking is enough.

If someone is in danger right now — talking about wanting to die, or about to hurt themselves — don’t wait for a callback. Call or text 988 (Suicide & Crisis Lifeline), or go to your nearest emergency room. Then come back here, if you want to.

Who is this for?

What’s going on?a Lucine clinician reads this before they call, so you don’t have to start from the beginning How urgent does this feel?

We’ll treat this as today.A clinician is paged the moment you send this and will call you back today. If it can’t wait for that call: 988 by phone or text, any time.

Best number to reach you Best time

Share our program record with Lucine the grief-scale scores over time, which worlds were played, and the name your family uses for the person who died — so the clinician arrives knowing your story

Prototype: nothing is sent. In the live version this opens a referral in the console, notifies Lucine intake with the packet, pages the on-call clinician if marked “today,” and emails you an acknowledgement with your clinician’s name.

received

Someone has your name now.

Right now — an acknowledgement is in your inbox and a Lucine clinician has your note and your family’s program record.
Within one business day — your clinician calls the number you gave, at the time you asked for.
Then — if more structured treatment is right, Lucine can start Multidimensional Grief Therapy, in person or by telehealth. Grief Galaxy keeps going alongside it if you want it to.

988 is always there in the meantime — call or text, any hour.